Frequently Asked Questions

Everything you need to know about Excalidraw, our features, and how to get started.

About Excalidraw

What is Excalidraw? +

Excalidraw is a virtual whiteboard for sketching and drawing hand-drawn like diagrams. It's a free, collaborative, and end-to-end encrypted whiteboard that you can use directly in your browser to create beautiful sketches, wireframes, and diagrams with a natural, hand-drawn aesthetic.

Who is Excalidraw for? +

Excalidraw is designed for a wide range of users including designers, developers, educators, teams, and anyone who needs to visually express ideas. It's perfect for creating wireframes, user flows, technical diagrams, brainstorming sessions, lesson plans, and collaborative whiteboarding.

Is Excalidraw really free? +

Yes! The core Excalidraw application is completely free to use. We offer a premium subscription called Excalidraw+ that provides additional features and benefits, but the main application with all its core features is available at no cost.

What makes Excalidraw different from other whiteboard tools? +

Excalidraw's unique hand-drawn style makes digital drawings feel organic and expressive. It combines powerful features like real-time collaboration, end-to-end encryption, and an infinite canvas with a simple, intuitive interface. Unlike many competitors, it's built with privacy and security as core principles.

Getting Started

How do I start using Excalidraw? +

Getting started is easy! Simply visit excalidraw.apposters.com/app in your browser. No registration is required to start drawing immediately. Your work will be automatically saved to your browser's local storage. If you want to save your work permanently or collaborate with others, you can create an account.

Do I need to install anything to use Excalidraw? +

No, there's nothing to install. Excalidraw is a web application that runs directly in your browser. It works on all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using the latest version of your preferred browser.

Can I use Excalidraw on my mobile device? +

Yes, Excalidraw is fully responsive and works great on mobile devices. You can access it through your mobile browser. Additionally, Excalidraw supports Progressive Web App (PWA) functionality, which allows you to install it on your device's home screen for a more app-like experience, including offline access.

Is there a tutorial or guide for new users? +

Excalidraw is designed to be intuitive and easy to use. The interface is clean and straightforward, with all tools readily accessible. While we don't have a formal tutorial, most users can start creating within minutes. We're constantly working on improving the user experience and adding helpful tooltips and guidance.

Features & Functionality

What tools are available in Excalidraw? +

Excalidraw offers a comprehensive set of drawing tools including: rectangle, circle, diamond, arrow, line, free-draw, text, and an eraser. Each tool can be customized for color, thickness, and style. The hand-drawn rendering gives all shapes a natural, sketch-like appearance.

Can I add images to my drawings? +

Yes, you can easily upload and add images to your whiteboards. Simply use the image tool to upload files from your device. This feature is perfect for creating annotated screenshots, mood boards, or incorporating reference materials into your diagrams.

How does the collaboration feature work? +

Excalidraw enables real-time collaboration where multiple users can work on the same whiteboard simultaneously. You can share your whiteboard with others via a secure link, and all participants will see each other's cursors and changes in real-time. The collaboration is end-to-end encrypted to ensure your privacy.

Can I work on Excalidraw offline? +

Yes, thanks to its PWA capabilities and local-first design, Excalidraw works offline. Your drawings are automatically saved to your browser's local storage, so you can continue working even without an internet connection. Changes will sync back to the cloud when you reconnect.

What export options are available? +

You can export your Excalidraw creations in multiple formats: PNG, SVG, or directly to your clipboard. The PNG format is great for sharing images, while SVG preserves the vector quality of your drawing for scalability. You can also create shareable read-only links to your whiteboards.

What is the .excalidraw file format? +

The .excalidraw format is a JSON-based open format that saves all the elements of your drawing. This allows you to export your entire drawing as a single file, which can be imported back into Excalidraw or used by other applications. It ensures your work is future-proof and not locked into a proprietary format.

Data & Security

How is my data secured? +

Security is a top priority for Excalidraw. All collaboration is protected with end-to-end encryption, meaning only you and the people you share with can access your content. Your data is transmitted over secure HTTPS connections, and we follow industry best practices for data protection.

What happens to my drawings when I close the browser? +

Excalidraw automatically saves your work to your browser's local storage as you draw. When you close the browser and return, your drawings will be restored. For logged-in users, drawings are also synced to the cloud for additional backup and access across different devices.

Do you sell my data or use it for advertising? +

No, we never sell your data or use it for advertising. Your content belongs to you. We are committed to privacy and do not monetize user data. Our business model is based on optional premium subscriptions, not on exploiting user information.

How long are my drawings stored? +

Your drawings are stored as long as you need them. For logged-in users, drawings persist in your account until you delete them. For users not logged in, drawings remain in your browser's local storage until you clear your browser data or the data is otherwise removed by your system.

Support & Plans

What support options are available? +

We offer several support resources for our users. Our comprehensive documentation at docs.excalidraw.com provides detailed guides and answers to common questions. We also maintain a blog with tips and updates. For specific issues, you can reach out to our support team through our contact channels.

What is Excalidraw+? +

Excalidraw+ is our premium subscription that offers enhanced features and benefits for power users and teams. This includes additional collaboration features, advanced export options, priority support, and more. The free version remains fully functional for individual use, while Excalidraw+ is designed for professional and team environments.

Can I use Excalidraw for commercial purposes? +

Yes, Excalidraw can be used for both personal and commercial purposes. The core application is free to use for any purpose. For teams and organizations requiring advanced features, security guarantees, or dedicated support, our Excalidraw+ subscription provides a tailored solution.

How can I provide feedback or request features? +

We love hearing from our users! You can share feedback and suggestions through our official channels. Follow our blog at plus.excalidraw.com/blog for announcements and updates. Your input helps us improve Excalidraw for everyone.

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